Effective Date: October 20, 2023

STI/SPFA knows that you care about the privacy of your information, and STI/SPFA takes your privacy seriously.  This Privacy Policy explains how we collect, use and disclose personal information of users of our Services.  “Services” means any products, services, websites, and mobile applications offered to you by STI/SPFA.  The terms “we” and “us” are used throughout this Privacy Policy to refer to STI/SPFA.

This Privacy Policy is incorporated into our Terms of Use.  We understand that privacy disclosures are an ongoing responsibility, and so we will from time to time update this Privacy Policy as we change our practices related to personal information (as described below).  By accessing the Services or submitting your personal information in connection with the Services, you agree to the collection and processing of your personal information as described in this Privacy Policy.  If you do not agree with any part of this Privacy Policy, do not use the Services.

Information We Collect

We use the term “personal information” throughout this Privacy Policy to refer to information that identifies you, that is related to you, that describes you, or that is linked with you.  We do not consider “personal information” to include information that is deidentified or aggregated (meaning the information no longer identifies and is no longer linked with a particular individual) or information that we do not associate with you.

We collect the following categories of personal information from you when you actively share it with us (such as completing an application or subscribe to our mailing list) and when you provide it to us passively through use of our Services.

  • First name and last name;
  • Company name and address;
  • Email address;
  • Cellular/wireless phone number; and
  • User account credentials.

We, like many companies, use cookies and similar technologies to enhance your experience on our Services. For more information about our use of cookies, please see our Cookies Policy.  When the use of cookies is not necessary for operation of our Site and providing you Services, we will notify you of our use of cookies when you first visit the Site. You can also adjust how your Internet browser (like Chrome or Safari) responds to cookies (e.g., to warn you every time a cookie is sent, or to turn off all cookies). See your browser’s Help menu for these instructions. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before accessing the website. By disabling your cookies, please understand you will not have access to some of the features that enhance your user experience on the Site.

We also use tools like Google Analytics to measure traffic on our Services and how users interact with our Services. Google Analytics utilizes cookies to gather information regarding use of our Services, which Google uses to generate reports for us regarding our Services.  The details of the cookies used by Google Analytics on our website are available in our cookies policy.  To find out more about how Google uses data when you use our Services and your options for controlling the information collected by Google from the Services, please click here. You may opt-out of having your activity on our Services made available to Google Analytics by installing the Google Analytics browser add-on, available here.

How We Use Your Personal Information

We use the personal information that we collect for the following purposes:

  • To verify your identity or other information;
  • To fulfill transactions, register you for events and provide the Services;
  • To operate, improve and personalize the Service;
  • To respond to your comments and questions and otherwise provide customer service;
  • To understand and analyze patterns of use of our Services and trends;
  • To customize our advertising and marketing materials so that they are useful, relevant, valuable or otherwise of interest;
  • To provide co-branded services and features and permit unaffiliated third parties to send promotional materials to members;
  • To help us develop new products and services and improve our existing products and services;
  • To ensure the Services function properly and to track logins;
  • For our business purposes, such as dispute resolution, audits and security, detection, prevention and mitigation of fraudulent or illegal activities; and
  • To enforce our Terms of Use or other applicable policies and for other uses that we may tell you about from time to time.

Deidentified or Aggregated Data

We may use deidentified or aggregated data that does not identify a particular individual for any purpose, and the use and disclosure of such information is not subject to this Privacy Policy.

How We Share Your Information with Third Parties

  • Third party service providers. We sometimes use third-party service providers to act on our behalf, to process transactions and payments and provide other services related to the operation of our business. These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.
  • Unaffiliated Third Parties. We sometimes share your name, mailing address, telephone number and email address with a limited number of unaffiliated third party companies that we endorse whose products and services may be of interest to you and who make products or services available to our members at a discount.  These third parties are only permitted to use your personal information to offer you products and services.  If you prefer that we do not share your information for this purpose, please contact us as described below.
  • Legal purposes. If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • Corporate transactions. With a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
  • With your consent.

Notice Regarding “Do Not Track” Signals

At this time, the Services are not able to respond to Do Not Track (DNT) signals.

Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services links. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.


We use certain safeguards that are designed to maintain the integrity and security of personal information that we collect. Despite our efforts, please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee the security of your data.

How You Can Access or Change Your Personal Information or Deactivate Your Account

You can update your personal information at any time by contacting us, using the phone number or email address listed in the “Additional Information” section below. You may opt-out of receiving promotional email communications from us by following the unsubscribe options on such communications. Your personal information may persist in historical or archived copies if needed for legal or other legitimate business reasons.

Children’s Information

STI/SPFA does not intend for children under the age of 16 to use the Services or submit information. If we learn that we have collected personal information from a child under the age of 16, we will delete that information from our records, unless we are legally required to retain it. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 16.

Updates to This Privacy Policy

We may make changes to this Privacy Policy. The “Effective Date” or “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we may notify you by doing one of the following: (i) posting an updated version, and the new effective date on the Services, (ii) notifying you in a banner pop-up or, or (iii) by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up to date about our privacy practices. Your use of the Services following these changes means that you accept the revised Privacy Policy.

Additional Information

If you have any questions regarding our privacy practices or this policy, please contact us at:

By mail at: 944 Donata Court, Lake Zurich, IL 60047
By email at: info@steeltank.com
By phone at: 847-438-8265